Your Questions: Answered.

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Sustainability is a journey, not a destination. We're here to answer your questions about our product, your orders, or your big event plans.

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Contact Us

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Boxed Water Is Better

4433 Holland Ave.

Holland, MI 49424 USA

hello@boxedwaterisbetter.com

(quickest response time)

1-844-429-3987

Business hours: M-F (8-5PM EST)

Frequently Asked Questions
Special Event Requests


We love a sustainable party! Bachelorettes, weddings, and birthdays need a hydration station.

If you would like a special discount, sign up for our mailing list to receive a personalized code for 20% off.

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TRENDING QUESTIONS

What is your water source?

We use municipal sources close to the consumer to keep our carbon footprint lower than water from tropical islands or remote springs. Our propriety purification process to delivers pure water free of additives or forever chemicals.

What is the shelf life?

For unflavored water, we recommend drinking within 2 years of production. For any of our fruit flavored water, they are best consumed within 9 months of the production date. Please store in a cool, dry location for the freshest taste.

What are cartons made of?

Our box is made of 92% renewable plant-based materials, which is the highest you can find in the water aisle! There are thin layers of aluminum and BPA-free plastic to maintain the integrity of the package.

Is Boxed Water recyclable?

Yes! Cartons are recyclable and options. Most regions within the U.S. have easy recycling options for cartons. Visit recyclecartons.com to search your zip code.

FAQS