Boxed Water Is Better LLC
201 Monroe #500
Grand Rapids, Michigan 49503 USA



Want Boxed Water at your event? We ask that all requests to be submitted at least 30 days prior to your event. We are unable to donate outside of the contiguous US and Canada.

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How is the water itself better?

Packaged water should be healthy and pure. Our multi-step purification process removes all impurities, minerals, and things you don’t need. We believe it is the purest form of hydration available and consistently will provide the best taste.

Our purification process includes reverse osmosis, carbon filtration, and mineral removal for purity which gives Boxed Water its clean, crisp taste. And for product safety, we use a UV light and ozonation process. Boxed Water is free from chromium, arsenic, MTBE, chlorine, fluoride and trace pharmaceuticals.

Did you know tap water is better for the planet when compared to packaged water?

Yes we promote the use of reusable bottles, but recognize times exist when it is not possible. We create a product for a growing market (bottled water) that lessens the environmental impact and gives back - which simply makes us ‘better’ as we say, and a step in the right direction. We are not satisfied with the status quo - R&D is core to everything we do and we’ve committed to constantly exploring new technology to lessen the impact of the portable water market while always giving back.

Are Boxed Water cartons recyclable?

Our boxes are made of 100% recyclable materials. The majority of people in the US have curbside pickup for our boxes (plus juice boxes, milk cartons) and the rest have access through drop-off centers and mail-in programs. Please visit to learn more about box recycling in your area and how you can be a part of the carton recycling movement.

Are your boxes BPA Free?

Yes! Our boxes are 100% BPA free.

What is the pH level of your water?

With a 6.4pH, we strive to be closest to pH neutral - which we feel offers the best hydration for your body. Our 8-step water process includes reverse osmosis, carbon filtration and UV light treatment - we feel the purest available, with no added minerals. We are happy to share our water report with all the specifics on our water, just send us a message.

Why do our boxes need thin aluminium and polyethylene layers?

The aluminium foil serves as a barrier to light, flavor, and oxygen, which enables the contents to last for months without preservatives or refrigeration. The polyethylene acts as a water-tight barrier and helps keep our box’s shape.

Is the seal supposed to be broken when I open the cap?

Our caps are installed with a safety “crack” feature. When you open the container, you should hear a slight crack as the seal is broken.

Is your water safe to drink for people with tree nut allergies?

We do not process tree nuts at our facility, but for more information about potential allergens, please contact us directly at

Does Boxed Water contain any sodium?

Nope, our product does not contain any sodium. We think pure water is the best water.

Can I get a customized image on my box?

What a cool idea! However, we do not make custom boxes at this time.


If you have any other questions or concerns, we’d love to hear from you.